Customer Service

Official Radko

13 First Street

Danbury, CT 06810

Contact Form!

(203)-743-5910
 

What Our Customers Say! Click Here

Official Radko is in our third year providing collectors with Christopher Radko’s Designer Ornaments. We guarantee your satisfaction many ways.

• Look at the golden cap that crowns your ornament purchase - the sign of an authentic Christopher Radko Creation!

• All Ornaments shipped with Christopher Radko Designer Gift Boxes!

• All Ornaments are double box packed! Ornament packed inside box and that box inside another box.

• Usually all paid orders ship within 1 business day.

• We accept Visa, Master Card, Discover Card and Paypal.

• You may return non damaged merchandise to us; however there will be a 20% restocking fee. We do not refund shipping fees nor pay the return shipping fees.

• If you receive an insured ornament that was damaged in shipping , keep the box and packing materials and notify us immediately and we will send you all the information and documentation to file the claim. According to USPS either you or Official Radko can make the claim, but there is no reason to pay the postage sending back a damaged ornament. Over 3 years I have had less than 5 broke out of hundreds shipped and USPS has paid every time.

Also: Please see frequently asked questions for more information! (FAQ)

Don’t be left out: Please join our notify list, only we only send an email when we have new arrivals and many go fast. Click Here

What Our Customers Say!

• Good communication. Fast shipment with excellent packing. Recommend A+++++++ - Martha, Columbia, KY

• Excellent transaction. Extremely well packaged. THANK YOU! –
  Woodrow, Washington, DC

• Item arrived quickly and well packaged. Great experience. A+ -
  Peter, Ann Arbor, MI

• Fast to ship, nicely packed, great to do business with AAA+++++ -
  Joie, Birmingham, AL

• super seller and Radko –
  John, Irvine, CA

• Well Packaged. Thanks –
  George, St. Gabriel de Val Cartier, Quebec, Canada

• Absolutely gorgeous ornament; speedy shipping. A pleasure. –
  Robert, Phoenix, AZ

• Great Ornament, Pleasure doing business again. Thanks –
  Debbie, San Antonio, TX

• PERFECT TRANSACTION! GREAT PACKAGING AND FAST SHIPPING! THANKS! –
  Brian, Jacksonville, FL

• Arrived with lightening speed, beautifully packed--great seller will buy again!! –
  Kimberly, San Martin, CA

• A++ Exactly as described Great packaging Would buy from this seller again!!!!!!! – Andrea, Springdale, WA

• Fast shipping. Ornament as described, and perfect for my daughter's collection –
  Julie. Milford, CT

• More beautiful than pictures show. Arrived without incident. Thank you –
  Susan, Miami, FL

• Beautiful Ornaments! Great Seller - Pleasure to do business with!!! THANK YOU! –
  John, Salem, OR

• Very nice transaction, fast and would shop with them again! –
  Dianna, Rome, NY

• Fast shipping & just as described...great transaction A+ -
  Valerie, Clifton, NJ

• Another Great Purchase from This Seller! A+ All the Way! Repeat Customer Here –
  Salvatore, Coram, NY

• Great ornament!!!!!!!!! THANKS!!!!!!!!!!!!! – Must see shop, outstanding service, pleasure guaranteed -
  Kylee, Homerville, GA

• Fabulous ornament, speedy delivery. Many thanks! –
  Justine, Oxfordshire, United Kingdom

• very smooth transaction –
  Steve, Snellville, GA

• Ornament As Described- +++Excellent+++Packaging! ! ! GREAT SELLER TYG! ! ! –
  Marlene, Wisconsin Rapids, WI

• Item perfect and sent quickly and safely. Thanks! –
  Denise, Holland, PA

• Loved the ornament!! Great packing job!! Would buy from you again! Thanks! –
  Barbara, Rowlett, TX

• Another very smooth transaction !! This seller a pleasure to work with !! A+++ -
  Angela, Newfoundland, Canada

• What a wonderful seller! Highly recommended... –
  Denise, Houston, TX

• FANTASTIC! Pkgd w/care - GREAT seller here! I'll shop here again soon! THX! A+ -
  Kathy, Greeley, CO

• quick delivery, very happy, good service –
  Kathy, Norfolk, VA

• very cute! thanks! –
  Mark, Huntersville, NC

• Cute ornament. This seller is one of my favorites! Thank you again!!! –
  Kathy, Plentywood, MT

• Great transaction!! Quick shipping –
  Robert, Plainfield, NJ

• Stellar Seller !!!!!!!!! Super fast delivery !!!!! Great communication !!!!! –
  Mary, Millington, TN

• Beautiful ornament. Fast shipping. Pleasure to do business with!!! –
  Jennifer, Braselton, GA

• Great Ornament!!!!!!! Thanks!!!!!!!!! –
  Kylee, Homerville, GA

• *S*E*N*S*A*T*I*O*N*A*L* ORNAMENT & PACKAGING! ABSOLUTE PERFECTION!!! 10+++++++ -
  Angie, Kalkaska, MI

• ornaments in mint condition, seller very informative, would buy from again, A+++ -
  Christopher, Morris, CT